You may check the status of your order at any time by calling or emailing the Weston Nurseries store with which you placed the order:
You may cancel your order at any time prior to pick up. Custom or special orders may be non-cancellable or incur restock fees.
(Effective April 1, 2022)
What Information do We Collect from Customers?
When you visit this Site, we automatically collect your IP address, the web page from which you came, and a record of what you do while on our Site. For some site activities, like asking a question or signing up for our email list, we’ll ask you for your email address, and we’ll hang on to that so we can be sure to get back to you with what you need.
When you make a purchase or register an account on the Site, Weston Nurseries, Inc. collects your billing and shipping address including your name, email address, billing address, shipping address, and phone number and any other information necessary to process your order. Credit card transactions are processed directly by a third-party processor. We never collect or store your credit card data on any of our systems. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site related activities.
How We Use Collected Information
Weston Nurseries, Inc may collect and use your personal information for the following purposes:
- To improve customer service.Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience.We may use information to understand how our users as a group use the services and resources provided on our Site.
- To run a promotion, contest, survey or other Site feature.To send you information about topics we think will be of interest to them.
- To send periodic emails.We may use the email address to respond to user inquiries, questions, and/or other requests. You will occasionally receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, unsubscribe instructions are at the bottom of each email.
How We Protect Your Information
We maintain both electronic and procedural safeguards to ensure the maximum security of your personal information. All orders placed on our site are protected by the highest level of encryption and cannot be viewed or altered as information travels to our secure server. Once we receive your information, we store it on a secure server that is not accessible from the Internet.
Sharing Your Personal Information
We do not sell or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Use of “Cookies”
Your Acceptance of these Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.