Wholesale Operations Supervisor
Position: Wholesale Operations Supervisor
Department: Hopkinton Wholesale
Staffing Responsibilities):
- Develop store 3 staff by defining job roles, goals, accountability and expectations to entire store 3 staff.
- Develop annual budget for staff that will support the store 3 plan to grow sales and number of active customers through better presentation and service to customers
- Hire and onboard people, conduct performance reviews, promote people, provide opportunities for advancement, conduct disciplinary action as needed
Operational Responsibilities):
- Develop and execute an annual operations plan for how store 3 will conduct business throughout the year starting with stocking up in the spring and maintaining a quality presentation throughout the year.
- Work with Director of Wholesale and President/owner to develop and execute an annual customer experience plan on how store 3 will service both the drive in service customers and the offsite ordering customers that work with the sales reps. Set specific goals to achieve throughout the year that will measure how well we are doing.
- Work with owners on all merchandising, signage and customer flow activities.
- Look for productivity opportunities to keep our operation running as leanly as possible.
Requirements:
- 3-5 years relevant Horticultural experience
- Able to lift 50-75 lbs.
- Experience in operating most yard maintenance machinery
- Proficient computer skills
