Position Summary:
Weston Nurseries, a leading garden center and wholesaler of plant materials and gardening products, is excited to announce an opening for a Retail Garden Center Assistant Manager to join our team. This is an exceptional opportunity to work with a group of passionate and dedicated individuals who love what they do. The ideal candidate will have experience in a customer-focused retail or hospitality environment and enjoy collaborating with employees and customers alike. If you have a strong background in leadership and a love for plants and gardening, we want to hear from you!
As the Retail Garden Center Assistant Manager, you will be:
- Responsible for managing, directing and ensuring the sales staff are active and attentive to all customer requirements having to do with cash and carry and future order type sales activity.
- In the Absence of the store manager, you will be responsible for enforcing the responsibilities of the store manager, to include establishing a positive, productive and professional sales environment for WN through staff management, training, compliance with POS procedures, merchandising and layout goals, safety/security measures, and upholding high customer service standards to produce great experiences for our customers.
Primary Responsibilities:
- Lead the garden center horticultural sales staff to perform at a high level as it pertains to all aspects of customer service including performing our day-to-day activities in a manner that is consistent with a highly customer centric culture, product knowledge, training, product displays/merchandising, accurate POS transactions, and plant health advice.
- Work alongside staff participating in all aspects of the operation including selling, customers service, answering phones, receiving/unloading products, loading customers, maintaining product, etc.
- Assist in hiring and coaching staff to develop a culture that promotes excellence, teamwork and respect for co-workers, customers, and vendors. Continually promote training and education and a safe working environment.
- Assist store manager with conduct performance evaluations for direct reports and oversee sales team are achieving the goals set out for them.
Requirements:
- Bachelor’s Degree or equivalent work experience in business management.
- 2-4 years’ experience managing effective teams in business, retail or related industries.
- Strong knowledge of plants, with a focus on species suitable for the New England area.
- Must enjoy managing people and motivate, challenge, and mentor diverse workforce.
- Should be able to multitask and oversee all opportunities within the retail environment.
- Must be able to budget days/weeks, set goals and organize activities to reach them.
- Strong computer skills, communication and organizational skills, relationship building skills, and the ability to meet or exceed goals are required.
Additional Information
- Job Title: Garden Center Assistant Manager
- Work Environment: Inside and Outside in all types of weather Must be willing to work at least one weekend day and some holidays.
- Reporting Structure: Reports to Store Manager.
- Pay Range: Salary $70,000 – $80,000 per year BOE
- Location: Hopkinton Garden Center
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.