Commercial Sales Terms of Service


PURCHASING IN PERSON

You may not load yourself. All customers must check in at the Commercial Office before selecting or picking up plants. You will then be assigned a sales person or directed to the loading area for pick-up of pre-ordered plants. Our staff will verify your load to ensure that you have everything you ordered and that the plants are properly top-tied, burlapped, and watered when loaded. Our staff can assist you with tarping your load after you have been checked-out. If you refuse to tarp your plant material, your warranty will be voided and noted on your invoice. No Tarp, No Warranty, No Exceptions.

APPROVED COMMERCIAL CUSTOMERS
A business that is in the trade of installing, reselling, or specifying plants can qualify as a Commercial Customer. Our customers include Landscape Contractors, Landscape Designers, Landscape Architects, Garden Centers, re-wholesalers, Municipalities, Real Estate Developers, Golf Courses, Colleges, Arboretums and Cemeteries. We require proper documentation to ensure you are in the trade.

AUTHORIZED PURCHASERS ON YOUR ACCOUNT
Your Commercial Purchasing account is for business, not personal use only. You must provide a list of authorized employees who may purchase on your account.

TAGGING PLANTS
Tagged plants which are written up on an order will be held for 14 days. After 14 days if plants are not picked up or delivered, they will be untagged and returned to stock.
Tagging of plants is permitted only with the involvement of a Commercial Sales Staff person who will explain tagging procedures and provide a yard map.

We will not tag plants with your customers, unless accompanied by you. We can only take your customers out if you have notified us prior to their arrival. Otherwise, your customer will be directed to the retail sales staff and their order will be written up under their name with retail pricing.

We reserve the right to require prepayment for any plant material we must tag for you.
All tagged plants must be written up on an order. Tagged plants which are not accounted for on an order will be untagged and made available for sale.

SPECIAL ORDERS
Our buyers routinely cover the east coast, midwest and parts of the northwest. They work with growers of the highest quality and hard-to-find material. If you don’t find what you are looking for in our sales area, please inquire with your Sales Representative.

ADDITIONAL PRODUCTS
We stock a full selection of seasonal color annuals, fertilizers, bagged soils, mulches and soil amendments as well as sod, stone, tools and other trade products. You’ll be impressed with our fantastic selection of garden décor and architectural elements that add the finishing touch to any job. There are products for all budgets in the latest materials and styles. Special Orders welcome!

Planters – cast iron, polyethylene, cast stone, glazed ceramic, terra cotta and fiberglass
Fountains – traditional and contemporary, large and small in a variety of finishes and materials
Statuary and birdbaths
Arbors, trellises and obelisks
Asian design elements – custom bamboo fencing, statuary, fountains and décor
Furniture – Garden benches, Adirondack chairs, bistro sets, and more

PICKUP AREA
Weston Nurseries is unique in that when your order is placed, your plants are picked from the Sales Yard and placed in a secure area with proper care and irrigation to await your pickup or delivery. We feel confident that the plants you’ve tagged are the plants you receive. As stated above, your plants can be held in the pickup area for a maximum of 14 days. No one does it like Weston Nurseries!

LANDSCAPER RECYCLING & SUPPLY YARD
Deposit a wide range of bi-products from your jobs. These include compostable, grindable and screenable materials. You can also purchase various mulches, compost, loam, stone and sand. Prepaid programs are available to reduce your costs. Please inquire about our programs by contacting your Sales Representative.

DELIVERY
We deliver throughout Eastern Massachusetts by rack body, box truck, boom/crane truck and tractor trailer. Our freight rates are based on distance to job site location. Based on your job site, please choose or ask for the appropriate vehicle for your delivery. We tailgate delivery only unless you request our boom/crane truck for an additional fee. For safety concerns you are required to provide the proper number of staff and the proper size of machinery for off-loading. We can help you in making these decisions. We will request the cell phone number for the contact person on your job site. We will call you the day before the delivery with a 2 hour window of our estimated time of arrival. All orders must be paid in full prior to delivery, unless you have a charge account. We can deliver outside eastern Massachusetts, please contact your Sales Representative for more details.

PAYMENT POLICY
All sales are COD unless your company has an approved Weston Nurseries charge account that is kept current.

Massachusetts State 6.25% Sales Tax is added to all orders picked up or delivered within Massachusetts, unless Weston Nurseries has a signed Massachusetts ST-2, ST-4 or ST-5 Sales Tax Form and a copy of your Massachusetts Sales and Use Tax Certificate on file, this tax will apply. Deliveries made out-of-state will be charged the rate of sales tax for that state. If you have a Sales and Use tax number for the state to which we are delivering and can provide a copy of the certificate for us to put on file, sales tax will not be charged.

Weston Nurseries accepts cash, business checks, money orders, debit and the following credit cards: VISA, MC, & Discover

  • All business checks must match the account name on file
  • We do not accept Personal or Third Party Checks
  • We do not accept post-dated business checks

RETURNED ORDERS
Returned plants will only be accepted for a full refund at our discretion and only if they are returned within 2 days of purchase date. After 2 days, a 15% restocking fee will be charged. Material that has been planted cannot be returned. Plants must be healthy and watered. Plants returned without a tarp or proper coverage will not be eligible for return.

ORDER ACCURACY
You are responsible for noting any discrepancy in count, damaged plants, etc., on the delivery slip or invoice at the time of delivery or pickup. Discrepancies on picked-up orders must be reported within 48 hours. No discrepancy claims will be considered for past due accounts.