TO OUR FRIENDS,

February 2012 

Our whole team has been carefully listening to you to identify ways to provide better value each time you shop. Based on your input, we have acted on changing our business to provide a better experience each time you shop with us.

Let’s spotlight what we’ve heard:

Woody plants – Quite often we are asked, “Where are your smaller sized plants?” While we are known for larger size trees and shrubs, it is clear that we need to offer more easy-lifting options. No more beating around the bush! In the spring we will offer a wider selection of economical smaller size trees and shrubs that will allow you to get that whole planting bed completed yourself for less money than ever before. We invite you to compare our smaller size plants to anyone else’s, factor in the expert advice from our team, and ask yourself, “Why would I go anywhere else?”

Annuals – “Color me up for less!” OK, we heard that and we did that. Our annuals are better priced and volume discounted – the more you buy, the more you save. Fill up that cart and feel good about your purchase. Throw in some veggies while you’re at it because they count, too!

Vegetables & herbs – Customers with supersized vegetable gardens have told us, “More 6-packs!” We have worked with our suppliers to provide a greater selection of edibles in 6-packs. You can plan on getting more plants for your money.

Garden supplies – Our gardeners have told us they want to see more gardening stuff, and we now dedicate more space to gardening products that we use ourselves and feel are the best available. With first-hand knowledge and competitive pricing, we offer the best value when it comes to what works best for you.

Shopping experience – “Simplify your process for shopping and setting up a delivery or installation project.” This advice has guided us in the way we serve you. For example, our yard layout, transportation systems, and signage have improved to make finding your plants an easier process. Our landscape designers will now have additional operational and follow-up support as they transform your landscape plans into reality.

To sum it up, we want you to be 100% confident in the investment you are making in your property and confident that you’ll receive good value when you purchase from us.

Please use our catalog as a planning tool, take time to view our acres of plants, meet with an in-store or an at-home designer, and utilize our incredible plant library on our website. Combining these resources will make it easy to pull together that dream project.

Most important, come visit our garden centers often. They are truly beautiful places.

Peter Mezitt

President

FOR INFORMATION ON OUR EXCITING NEW EAST COAST/WEST COAST PARTNERSHIP WITH RUSSELL'S NURSERY OF AURORA, OREGON, CLICK HERE!

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